Re: [OT] - remote assistance software

On 2020-12-09 10:21, Damiano Venturin wrote: > I'm sorry for the OT but I thought that some of you could spare me tons > of time. > > Do you know any very good open source software for remote assistance > that runs on debian (my side) and windows > 7 (customer side). I need to > be able to control kbd and mouse and see customer's screen. > > Depending on price I definitely consider paid versions and I would avoid > any cloud service (unless there is no other valid option) that I can not > control. > > Time ago I used the google chrome extension but last time I used it gave > me troubles and, in any case, I would definitely go for something more > professional. > > Thanks! > I am also very interested in this. So I was hoping someone would post a nice solution here. But it has not happened yet so I guess I can at least share my current stand on it. Jitsi Meet once had remote control. Not perfect yet but would have been enough for my use case. But the feature had to be disabled for security reasons. Without high security requirements or security by other means, you might consider hosting Jitsi meet and enabling the feature. Your customer would need to run the Electron standalone program. Ref: https://github.com/jitsi/jitsi-meet-electron/issues/431